Nov 27, 2021
In General Discussions
It's changing the way businesses are run It whatsapp mobile number list used to be that having a storefront was all you had to tend to. Eventually came the telephone. And SMS. Then email. And now you have all of the above plus everything from Facebook and whatsapp mobile number listc Twitter, to Google search, to WeChat and WhatsApp, Messenger, Instagram, Snapchat and new channels that seem to pop up every other day, that customers try to reach you on. Now, if whatsapp mobile number list you're running a business in 1995, you could get away with trying to force your customers to call or email you with queries. Unfortunately whatsapp mobile number list (or fortunately, depending on how you look at it), you're in 2015 and you need to be ready for this multitude of channels. Having these channels doesn't only impact operations whatsapp mobile number list and customer service. It also impacts your marketing and branding, sales, finance, and human resource allocations, among other things. Think about the potential of turning each of these whatsapp mobile number list touchpoints into a brand experience for the customer; about how you could upsell your other products based on channels. how you need to now hire "social media managers" on whatsapp mobile number list your team... The impacts are big, and you need to consider all of them as a whole when evaluating how your business is going to thrive in this era. 3. It's about value, but not just about profits When we talk whatsapp mobile number list about engagement, it's not necessarily pointing only to sales. Sales for your company can only come when you provide enough value to customers. Back in Marketing 101, you may have heard of the 4Ps whatsapp mobile number list.